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Are there any exclusions for the Creator Pass?
Due to pre-existing agreements with some of our instructors, a small number of instructors and classes are excluded from the Creator Pass. These exclusions are listed below. Excluded Instructors: - Art Wolfe - Julieanne Kost - Marc Goodman - Steven ...
When will you have an Android version of your app?
Currently, the CreativeLive app is only available for iOS 13+ compatible devices. We are still considering our approach for an Android app, although we do not have any specific comments on development at this time. We thank you for your interest, ...
How does auto-renewal work for the Creator Pass?
Annual Paid Annually: If you choose a prepaid annual subscription, your subscription will begin when we receive your annual payment. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes if the ...
Can I watch offline?
Yes. Using our iPhone/iPad apps, Creator Pass holders will be able to select lessons from classes in the catalog for offline viewing. Without the iOS app, the Creator Pass is a streaming-only experience.
Do you have a policy for returns/refunds?
Our Refund Policy for individual classes is available in our Terms of Use, we’ll copy it below! “If you notify us within 30 days of the purchase that you are not satisfied with a Course, we will issue you a refund. If you notify us within 30 days ...