Recent Articles
What are "Achievements"?
New feature rolling out in early 2024! CreativeLive awards "achievements" for completing courses and hours spent learning. You can access your achievements on the web (1) by clicking the menu in the top right, selecting "My Account", and then ...
What are all the subscription benefits?
Your subscription includes exclusive benefits and a seamless learning experience on CreativeLive.com and mobile app. All benefits include: The best value available on CreativeLive classes and content Fast Class! Super usable highlight reels of our ...
Apple TV - Issues with tvOS 14.0+
We have identified several issues with our tvOS app, including crashes, related to the latest tvOS update to 14.0+. While our team works to resolve these problems with a new update to our app, we have the following options available for your ...
Why am I being charged taxes?
Depending on the location of your billing address we may have to collect taxes owed to the government of that address. If you have specific questions about the taxes you are being charged please reach out to us directly at ...
Where is my subscription?
If you are logged in and you are not seeing your subscription benefits: Typically, the cause of this issue is being logged into a different account that does not have your subscription access on it. You can go to creativelive.com/account/ to check ...