I just purchased a class in the CL iOS app, where is it?
You should be able to find your new class under Owned Classes, if you do not see them after purchase then you may need to troubleshoot!
- Make sure you're signed in with the correct account. You can see the email address under the cog icon on the Home view.
- Close the app by double tapping the device Home button and swiping the app to the top. Then reopen it and make sure you're connected.
- Restart your device.
- Check for app updates in the App Store and install them if available.
- As a last resort, uninstall and reinstall the app.
If you still cannot see your purchased classes after these steps, please contact firstname.lastname@example.org
with details and your email address.
Keywords: iOS App, tvOS, Apple, App Store
How Can I Access Bonus Materials for a Class?
All of the bonus materials included with our classes, if they exist, can be found just under the course description. Example Below: If you are using the CreativeLive App on iOS, you can access them on the class page, under "Materials" Example ...
How do I access the Lesson of the Day on the iOS app?
To access your free Lesson of the Day in the iOS app use the following steps: 1. Select a class by using the Search function (bottom right icon) 2. Choose a lesson from the class page drop down menu by clicking on the Play "triangle" 3. Selecting a ...
Why can't I download classes I bought on the iOS app when I'm on the website?
If you purchase a class through the iOS app, you will have Offline Access via the app. If you purchase a class via creativelive.com, you will have Offline Access on the iOS app as well as creativelive.com. If you have any further questions or ...
Classes that I purchased are missing from My Classes.
The good news is that your purchased classes don't disappear or expire, we just need to find them. Typically, the cause of this issue is being logged into a different account. If you still cannot see your purchased classes after assuring that you ...
Are the prices in the iOS app shown in my local currency?
Pricing in the app is based on the App Store you are logged in with. If you are logged into your country's App Store, you will see pricing in local currency. If you see class pricing in another country's currency, please check your app store log-in ...