Can I switch my billing options?
To make changes to your yearly or monthly subscription, please visit this page to see options.
When you switch from annual to monthly, your monthly billing will start after your year is over.
When you switch from monthly to annual, your annual will begin after the end of your next month cycle.
We no longer offer the annual paid-monthly billing option.
Related Articles
What file format are the downloaded videos?
The majority of our lessons are uploaded in the .mp4 file format, with both SD and HD options. The files play back in any compatible media player for your device. If you have any additional questions regarding the platform, please consult our Terms ...
Why am I being charged taxes?
Depending on the location of your billing address we may have to collect taxes owed to the government of that address. If you have specific questions about the taxes you are being charged please reach out to us directly at ...
I'm trying to check out but I am receiving an error message.
The most common error that can occur during check out is tied to the address information being entered during the check out process. Our payment processor has an address verification step, it checks that the address entered for your card during check ...
Apple TV - Issues with tvOS 14.0+
We have identified several issues with our tvOS app, including crashes, related to the latest tvOS update to 14.0+. While our team works to resolve these problems with a new update to our app, we have the following options available for your ...
Do you have a policy for returns/refunds?
Our Refund Policy for individual classes is available in our Terms of Use, we’ll copy it below! “If you notify us within 30 days of the purchase that you are not satisfied with a Course, we will issue you a refund. If you notify us within 30 days ...