How can I be refunded for my In-App purchase?
Service for In-App purchases are provided by Apple, Inc. All refund requests for In-App purchases will need to be conducted through Apple.
Please see the below link to contact Apple Support regarding your In-App purchase.
If you have any other issues, please contact our support queue.
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How do I purchase a course on the iPhone App?
Unfortunately, CreativeLive is unable to offer purchases within our iOS app. You can purchase courses online at CreativeLive.com, they will automatically show up in your account on the app. Keyword: ios, apple, iphone, app
Do classes that I purchase in the iOS App also appear on creativelive.com?
Yes, any class that you purchase within the app will be available when you login on your desktop, and vice versa! If you have difficulties finding a class in your account, please visit our help center to open a help request. ...
Can I use a coupon or discount code within the iOS app?
Because of terms set in place by Apple, Inc., CreativeLive is unable to offer the use of our coupons or discount codes within the iOS App. To purchase with a code, please visit creativelive.com and log-in to your account.
How do I access the Lesson of the Day on the iOS app?
To access your free Lesson of the Day in the iOS app use the following steps: 1. Select a class by using the Search function (bottom right icon) 2. Choose a lesson from the class page drop down menu by clicking on the Play "triangle" 3. Selecting a ...
Are the prices in the iOS app shown in my local currency?
Pricing in the app is based on the App Store you are logged in with. If you are logged into your country's App Store, you will see pricing in local currency. If you see class pricing in another country's currency, please check your app store log-in ...