How can I print a physical invoice or receipt for my purchases?
Printable receipts are available under the "My
Orders" page, which can be regularly accessed by clicking "View Order
History" on the right side of the "My Classes" page.
Once you view the "Order Details" page of an
individual order, you will see a printable receipt option in the lower left
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I'm trying to check out but I am receiving an error message.
The most common error that can occur during check out is tied to the address information being entered during the check out process. Our payment processor has an address verification step, it checks that the address entered for your card during check ...
How can I purchase from within the iOS app using my iTunes balance?
Apple will automatically apply your Apple Balance to any purchases within the iOS App, this also applies to credit from Apple or iTunes gift cards.
How can I be refunded for my In-App purchase?
Service for In-App purchases are provided by Apple, Inc. All refund requests for In-App purchases will need to be conducted through Apple. Please see the below link to contact Apple Support regarding your In-App purchase. ...
Will the subscription work on my Apple TV device?
Yes! Although our Apple TV app can not search the entire CreativeLive Catalog, subscription users can access all of the pre-selected classes that are available on the Apple TV app for CreativeLive. Additionally, to watch custom selected classes, ...
Do you have a policy for returns/refunds?