How do I delete my account with CreativeLive?
I've created two or more accounts, can I merge them?
Yes you can, but you will need to email email@example.com to get the process started. In your email, please provide the email addresses associated with all the accounts you want to merge. Please also provide us which account/email you would ...
How do I update the profile on my account?
You can update profile information on your account from the Account Profile page When you change any information in the profile fields, wait for a green check mark to make sure it is saved. If you have any additional questions regarding the ...
My CreativeLive iOS app doesn’t launch
Oh no! If the app is not launching on your mobile device, please try the following troubleshooting steps: 1. Please make sure you’re connected to WIFI or a cell network and you have a good connection. 2. Make sure you're signed in with the correct ...
How do I update my time zone?
You can update your time zone under your Account Profile page. EXAMPLE: If you have any issues setting your time zone feel free to reach out to us at firstname.lastname@example.org.
How do I subscribe/unsubscribe to email updates?
You can update your email subscription settings on the Account Settings page. Check or Un-check each notification box you wish to alter, or simply click "Global Unsubscribe" and then click "Save Changes" If you have any additional questions ...