How do I update my email address?
Once you are under your Account page, please click "Settings" on the menu bar.
EXAMPLE:
Type your new email address into the "Email Address" field and wait for a green check mark to appear.
EXAMPLE:
Your new email address should be saved at this time. if you continue to have issues please reach out directly to
support@creativelive.com.
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How do I update the profile on my account?
You can update profile information on your account from the Account Profile page When you change any information in the profile fields, wait for a green check mark to make sure it is saved. If you have any additional questions regarding the ...
How do I change my password?
Please use the following link on your CL profile to request a password reset: https://www.creativelive.com/account/profile EXAMPLE: Clicking this link will send an email to the address associated with your CreativeLive account. The email will ...
How do I update my time zone?
You can update your time zone under your Account Profile page. EXAMPLE: If you have any issues setting your time zone feel free to reach out to us at support@creativelive.com.
How do I delete my account with CreativeLive?
Please email support@creativelive.com to request a link to delete your account.
How do I subscribe/unsubscribe to email updates?
You can update your email subscription settings on the Account Settings page. Check or Un-check each notification box you wish to alter, or simply click "Global Unsubscribe" and then click "Save Changes" If you have any additional questions ...