I tried downloading a file from a class, and the download did not complete.
This issue can sometimes happen due to internet connection issues during the download.
To make sure that this issue is related to CreativeLive, please follow the below troubleshooting steps before re-downloading.
1. Refresh the browser.
2. Use an alternate internet browser.
3. Clear your browser's cache.
4. Reset your modem or router.
5. Restart your computer.
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How Can I Access Bonus Materials for a Class?
All of the bonus materials from our classes should be on the class page located in the "Class Materials" section. Example Below: If you are using the CreativeLive App on iOS, you can access them on the class page, under "Materials" Example Below: ...
How do I download classes to my desktop?
To download your classes from creativelive.com, please use the following steps: Log into your CreativeLive account (https://www.creativelive.com/settings/login) Go to the My Classes tab (https://www.creativelive.com/my-classes) Click on the class you ...
Can I download class materials with the Creator Pass?
Yes! Any class materials that come with purchase of a CreativeLive class will be accessible to Creator Pass holders.
How do I download my classes to an iPhone or iPad?
The CreativeLive app for iPhone and iPad makes it easy to download videos of your purchased classes and watch them offline or without using data. You can download the app here. There are two methods you can use to download your lessons in the ...
I purchased an individual class, when will I be able to download the videos?
1.) If you are purchasing a class that has previously been broadcast, the lessons will be available for immediate offline download. 2.) If the class is debuting live at the time of purchase, or if you pre-ordered the class before the live debut, the ...