I'm trying to check out but I am receiving an error message.

I'm trying to check out but I am receiving an error message.

The most common error that can occur during check out is tied to the address information being entered during the check out process.

Our payment processor has an address verification step, it checks that the address entered for your card during check out matches what the bank has on file.

Please contact your bank to assure that the correct billing address is being entered. If you are still having issues after verifying your address try to clear your browser cache and/or try another browser.

If you are still having issues after this, please contact support@creativelive.com with details.


[Keywords: error, purchase, checkout, submit, order, "We were unable to process your credit card payment. Please verify your card details and try again. If the problem persists, contact us for assistance in completing your order."]
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