My CreativeLive iOS app doesn’t launch
Oh no! If the app is not launching on your mobile device, please try the following troubleshooting steps:
1. Please make sure you’re connected to WIFI or a cell network and you have a good connection.
2. Make sure you're signed in with the correct account. You can see the email address under the cog icon on the Home view.
3. Close the app by double tapping the device Home button and swiping the app to the top. Then reopen it and make sure you're connected.
4. Restart your device.
5. Check for app updates in the App Store and install them if available.
6. As a last resort, uninstall and reinstall the app.
If you are still having trouble after all of that, please send a message to email@example.com.
Keywords: iOS App, tvOS, Apple, App Store
Why can't I download classes I bought on the iOS app when I'm on the website?
If you purchase a class through the iOS app, you will have Offline Access via the app. If you purchase a class via creativelive.com, you will have Offline Access on the iOS app as well as creativelive.com. If you have any further questions or ...
Do classes that I purchase in the iOS App also appear on creativelive.com?
Yes, any class that you purchase within the app will be available when you login on your desktop, and vice versa! If you have difficulties finding a class in your account, please visit our help center to open a help request. ...
Can I use a coupon or discount code within the iOS app?
Because of terms set in place by Apple, Inc., CreativeLive is unable to offer the use of our coupons or discount codes within the iOS App. To purchase with a code, please visit creativelive.com and log-in to your account.
Are the prices in the iOS app shown in my local currency?
Pricing in the app is based on the App Store you are logged in with. If you are logged into your country's App Store, you will see pricing in local currency. If you see class pricing in another country's currency, please check your app store log-in ...
How do I purchase a course on the iPhone App?
Unfortunately, CreativeLive is unable to offer purchases within our iOS app. You can purchase courses online at CreativeLive.com, they will automatically show up in your account on the app. Keyword: ios, apple, iphone, app