What do I get with my purchase on CreativeLive?
CreativeLive offers two ways to pay for access to our catalog:
1.) Purchasing an individual class on CreativeLive provides you with lifetime, on-demand access to download or stream that class's lessons and any related class materials. The class lessons are available in both HD and SD formats to play back on various devices. Ownership of purchased individual classes does not expire, so there is no limit to viewing them.
2.) Purchasing a Creator Pass
will provide you with on-demand streaming access to our catalog* for the duration of the Creator Pass Subscription. This access only allows for DRM-protected offline downloads on iOS devices (creativelive.com/apps
Do you have a policy for returns/refunds?
I'm trying to check out but I am receiving an error message.
The most common error that can occur during check out is tied to the address information being entered during the check out process. Our payment processor has an address verification step, it checks that the address entered for your card during check ...
Do classes that I purchase in the iOS App also appear on creativelive.com?
Yes, any class that you purchase within the app will be available when you login on your desktop, and vice versa! If you have difficulties finding a class in your account, please visit our help center to open a help request. ...
How do I purchase a course on the iPhone App?
Unfortunately, CreativeLive is unable to offer purchases within our iOS app. You can purchase courses online at CreativeLive.com, they will automatically show up in your account on the app. Keyword: ios, apple, iphone, app
How can I purchase from within the iOS app using my iTunes balance?
Apple will automatically apply your Apple Balance to any purchases within the iOS App, this also applies to credit from Apple or iTunes gift cards.