When will I get access to the CreativeLive subscription?
You will have immediate access to the subscription as soon as payment is processed.
You will be charged the rate stated at the time of purchase as one lump sum, plus any applicable taxes.
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How do I access my purchased classes?
Your purchased classes live under the My Library section on the home page of creativelive.com. LINK: https://www.creativelive.com/dashboard#mylibrary To access your purchase, follow the steps below: Log-in to your CreativeLive account. Click on the ...
Will the subscription work on my Apple TV device?
Yes! Although our Apple TV app can not search the entire CreativeLive Catalog, subscription users can access all of the pre-selected classes that are available on the Apple TV app for CreativeLive. Additionally, to watch custom selected classes, ...
What do I get with my purchase on CreativeLive?
CreativeLive offers two ways to pay for access to our catalog: 1.) Purchasing an individual class on CreativeLive provides you with lifetime, on-demand access to download or stream that class's lessons and any related class materials. The class ...
Do you have a policy for returns/refunds?
Our Refund Policy for individual classes is available in our Terms of Use, we’ll copy it below! “If you notify us within 30 days of the purchase that you are not satisfied with a Course, we will issue you a refund. If you notify us within 30 days ...
How does auto-renewal work for the subscription?
Annual Subscription: If you choose a prepaid annual subscription, your subscription will begin when we receive your annual payment. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes if the ...