Where is my Creator Pass?
If you are logged in and you are not seeing your Creator Pass benefits:
Typically, the cause of this issue is being logged into a different account that does not have your Creator Pass access on it.
If you still cannot see your Creator Pass after assuring that you are using the right account, please contact firstname.lastname@example.org
for further assistance.
Is the Creator Pass eligible for a refund?
After purchasing the Creator Pass you have a 7-Day period within which you can try the full pass out and request a refund by emailing email@example.com if you are not satisfied. After this 7-Day period, we are unable to refund your charge, ...
Are there any exclusions for the Creator Pass?
Due to pre-existing agreements with some of our instructors, a small number of instructors and classes are excluded from the Creator Pass. These exclusions are listed below. Excluded Instructors: - Zack Arias - Marc Goodman - Julieanne Kost - Steven ...
Can I gift the Creator Pass?
Yes, you are able to gift a monthly or annual Creator Pass. Please click here to get started.
What are all the Creator Pass benefits?
Your pass includes exclusive benefits and a seamless learning experience on CreativeLive.com and mobile app. All benefits include: The best value available on CreativeLive classes and content Fast Class! Super usable highlight reels of our top ...
Can I download class materials with the Creator Pass?
Yes! Any class materials that come with purchase of a CreativeLive class will be accessible to Creator Pass holders.