Why can't I download classes I bought on the iOS app when I'm on the website?

Why can't I download classes I bought on the iOS app when I'm on the website?

If you purchase a class through the iOS app, you will have Offline Access via the app.

If you purchase a class via creativelive.com, you will have Offline Access on the iOS app as well as creativelive.com.

If you have any further questions or concerns, please visit our help center to open a request.

    • Related Articles

    • Do classes that I purchase in the iOS App also appear on creativelive.com?

      Yes, any class that you purchase within the app will be available when you login on your desktop, and vice versa! If you have difficulties finding a class in your account, please visit our help center to open a help request. ...
    • How do I download classes to my desktop?

      To download your classes from creativelive.com, please use the following steps: Log into your CreativeLive account (https://www.creativelive.com/settings/login) Go to the My Classes tab (https://www.creativelive.com/my-classes) Click on the class you ...
    • How do I download my classes to an iPhone or iPad?

      The CreativeLive app for iPhone and iPad makes it easy to download videos of your purchased classes and watch them offline or without using data.  You can download the app here. There are two methods you can use to download your lessons in the ...
    • How do I access the Lesson of the Day on the iOS app?

      To access your free Lesson of the Day in the iOS app use the following steps:  1. Select a class by using the Search function (bottom right icon) 2. Choose a lesson from the class page drop down menu by clicking on the Play "triangle"  3. Selecting a ...
    • How can I purchase from within the iOS app using my iTunes balance?

      Apple will automatically apply your Apple Balance to any purchases within the iOS App, this also applies to credit from Apple or iTunes gift cards.