CreativeLive App
Apple TV - Issues with tvOS 14.0+
We have identified several issues with our tvOS app, including crashes, related to the latest tvOS update to 14.0+. While our team works to resolve these problems with a new update to our app, we have the following options available for your ...
Can you use Google Chromecast in the iOS App?
At this time, the iOS app does not support Google Chromecast.
Are the prices in the iOS app shown in my local currency?
Pricing in the app is based on the App Store you are logged in with. If you are logged into your country's App Store, you will see pricing in local currency. If you see class pricing in another country's currency, please check your app store log-in ...
How can I be refunded for my In-App purchase?
Service for In-App purchases are provided by Apple, Inc. All refund requests for In-App purchases will need to be conducted through Apple. Please see the below link to contact Apple Support regarding your In-App purchase. ...
Do classes that I purchase in the iOS App also appear on creativelive.com?
Yes, any class that you purchase within the app will be available when you login on your desktop, and vice versa! If you have difficulties finding a class in your account, please visit our help center to open a help request. ...
Can I use a coupon or discount code within the iOS app?
Because of terms set in place by Apple, Inc., CreativeLive is unable to offer the use of our coupons or discount codes within the iOS App. To purchase with a code, please visit creativelive.com and log-in to your account.
How do you Airdrop a streaming course to AppleTV?
Note: Your iPhone will need to be on the same Wifi Network as the AppleTV. From your iPhone, swipe up from the bottom of the screen to reveal the control panel. Select "AirPlay Mirroring". Select the corresponding AppleTV. You can also access the ...
How do I download my classes to an iPhone or iPad?
The CreativeLive app for iPhone and iPad makes it easy to download videos of your purchased classes and watch them offline or without using data. You can download the app here. There are two methods you can use to download your lessons in the ...
How do I purchase a course on the iPhone App?
Unfortunately, CreativeLive is unable to offer purchases within our iOS app. You can purchase courses online at CreativeLive.com, they will automatically show up in your account on the app. Keyword: ios, apple, iphone, app
How do I access CreativeLive on Apple TV
Please use the following steps to access our content on Apple TV: 1. On the latest version of Apple TV, navigate to the "app store" icon. (If you have a pre-4th generation version of Apple TV, you will not see the App store or be able to download the ...
Class keeps playing when I close the app
Our classes will keep playing in the background so that you can keep listening, even if your phone is in your pocket. Pause the video before going back to the device home screen. Keywords: iOS App, tvOS, Apple, App Store
How much data is being used with my iOS App?
Data usage depends on many factors, including the content of the class, your wireless data network, etc. We recommend using WIFI whenever possible to stream your classes. Within the iOS App, you also have the ability to download purchased classes. ...
I just purchased a class in the CL iOS app, where is it?
You should be able to find your new class under Owned Classes, if you do not see them after purchase then you may need to troubleshoot! Make sure you're signed in with the correct account. You can see the email address under the cog icon on the Home ...
I can’t sign in to the iOS App
From the log-in screen, once you are prompted to enter a password, you should find a "Reset My Password" link. Please follow this link to proceed with the password reset process. If you continue to have difficulties, please contact ...
I can’t find the app in the App Store
At this time, our app is only available on iOS 10 and tvOS 10 supported devices. For access to both versions of the CreativeLive app, please visit the link below. LINK: https://www.creativelive.com/apps Keywords: iOS App, tvOS, Apple, App Store