Video does not load, or pauses intermittently on iOS App

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• Why can't I download classes I bought on the iOS app when I'm on the website?

  If you purchase a class through the iOS app, you will have Offline Access via the app. If you purchase a class via creativelive.com, you will have Offline Access on the iOS app as well as creativelive.com. If you have any further questions or ...

• How can I purchase from within the iOS app using my iTunes balance?

  Apple will automatically apply your Apple Balance to any purchases within the iOS App, this also applies to credit from Apple or iTunes gift cards. Please note, you cannot purchase subscription through Apple.

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  Pricing in the app is based on the App Store you are logged in with.  If you are logged into your country's App Store, you will see pricing in local currency.  If you see class pricing in another country's currency, please check your app store log-in ...

• Can I use a coupon or discount code within the iOS app?

  Because of terms set in place by Apple, Inc., CreativeLive is unable to offer the use of our coupons or discount codes within the iOS App. To purchase with a code, please visit creativelive.com and log-in to your account.