Classes that I purchased are missing from My Classes.
The good news is that your purchased classes don't disappear or expire, we just need to find them.
Typically, the cause of this issue is being logged into a different account.
If you still cannot see your purchased classes after assuring that you are using the right account, please contact email@example.com
with the invoice number of your purchase and your account email address.
How do I access my purchased classes?
Your purchased classes live under the My Library section on the home page of creativelive.com. LINK: https://www.creativelive.com/dashboard#mylibrary To access your purchase, follow the steps below: Log-in to your CreativeLive account. Click on the ...
I just purchased a class in the CL iOS app, where is it?
You should be able to find your new class under Owned Classes, if you do not see them after purchase then you may need to troubleshoot! Make sure you're signed in with the correct account. You can see the email address under the cog icon on the Home ...
How do I download my classes to an iPhone or iPad?
The CreativeLive app for iPhone and iPad makes it easy to download videos of your purchased classes and watch them offline or without using data. You can download the app here. There are two methods you can use to download your lessons in the ...
How long will I have to watch my purchased classes?
There is no deadline to download or stream individually purchased classes, they can be viewed as many times as you like and will not expire. With the Creator Pass, you will have streaming access to our catalog as long as your subscription is active. ...
How do I watch free classes?
WATCH HERE: https://www.creativelive.com/onair Every day on CreativeLive we broadcast six curated classes from our catalog throughout the day for free! These are streamed live, so you have to watch them in real time, but they do repeat at the end of ...