When will I get access to the Creator Pass?
You will have immediate access to the Creator Pass as soon as payment is processed.
You will be charged the annual rate stated at the time of purchase as one lump sum, plus any applicable taxes.
Is the Creator Pass eligible for a refund?
After purchasing the Creator Pass you have a 7-Day period within which you can try the full pass out and request a refund by emailing email@example.com if you are not satisfied. After this 7-Day period, we are unable to refund your charge, ...
Are there any exclusions for the Creator Pass?
Due to pre-existing agreements with some of our instructors, a small number of instructors and classes are excluded from the Creator Pass. These exclusions are listed below. Excluded Instructors: - Zack Arias - Marc Goodman - Julieanne Kost - Steven ...
Will the Creator Pass work on my Apple TV device?
Yes! Although our Apple TV app can not search the entire CreativeLive Catalog, Creator Pass owners can access all of the pre-selected classes that are available on the Apple TV app for CreativeLive Additionally, to watch custom selected classes, ...
How does auto-renewal work for the Creator Pass?
Annual Paid Annually: If you choose a prepaid annual subscription, your subscription will begin when we receive your annual payment. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes if the ...
What are all the Creator Pass benefits?
Your pass includes exclusive benefits and a seamless learning experience on CreativeLive.com and mobile app. All benefits include: The best value available on CreativeLive classes and content Fast Class! Super usable highlight reels of our top ...